Best Zendesk Alternatives in 2026
Looking for alternatives to Zendesk? Whether you need a free option, better features, or just want to explore what's out there, we've curated the best Zendesk alternatives for support.
Quidget 2: AI Agent for CX
quidget.ai
Automate 80% of support emails in under 2 minutes
Statuspage
statuspage.io
Status page service for communicating incidents to customers.
Instatus
instatus.com
Quick and beautiful status pages for your service.
Better Uptime
betteruptime.com
Uptime monitoring with status pages and incident management.
Featurebase
featurebase.app
Feedback management and public roadmap tool.
Productboard
productboard.com
Product management platform for understanding user needs.
Frill
frill.co
Customer feedback and roadmap tool for product teams.
Canny
canny.io
Customer feedback tool for capturing and organizing feature requests.
Plain
plain.com
Customer support platform built for modern product teams.
Nolt
nolt.io
Feedback board for collecting and organizing user suggestions.
Chatwoot
chatwoot.com
Open-source customer engagement platform for support teams.
Olark
olark.com
Live chat software for sales and customer support.
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Zendesk is a customer service and engagement platform. While Zendesk is a popular choice in the support space, there are many alternatives available that might better fit your specific needs, budget, or workflow. The tools listed above are all strong alternatives that offer similar or complementary functionality.