Freshsales
FreemiumSales CRM with contacts, pipelines, email tracking, and built-in calling.
CRMsalespipelineemail-tracking
Added on February 3, 2026← Back to all tools
What does this tool do?
Freshsales is an AI-powered CRM platform designed to streamline sales processes and enhance productivity. The tool leverages its proprietary Freddy AI to help sales teams generate, qualify, and track leads more effectively. It offers a comprehensive suite of features that go beyond traditional CRM functionality, including automated lead scoring, contextual engagement, and intelligent deal recommendations.
AI analysis from Feb 18, 2026
Key Features
- AI-powered lead scoring and prioritization
- Automated task and email management
- 360-degree customer context and interaction tracking
- Multichannel communication integration
- Customizable sales pipeline and kanban views
- Built-in phone and email tracking
- Deal recommendation engine
Use Cases
- 1Small to medium-sized businesses looking to optimize sales workflows
- 2Sales teams needing advanced lead qualification and tracking
- 3Companies wanting to reduce manual administrative tasks
- 4Organizations seeking AI-powered sales insights and recommendations
- 5Sales departments requiring multichannel communication management
Pros & Cons
Advantages
- AI-driven insights and lead prioritization through Freddy AI
- Intuitive kanban-style pipeline management with drag-and-drop interface
- Comprehensive 360-degree customer view with cross-channel communication
Limitations
- Potential complexity for users unfamiliar with AI-powered CRM tools
- May require significant onboarding and training time
- Advanced features might be overwhelming for very small teams
Pricing Details
Free 21-day trial available. Specific pricing plans not publicly displayed on the website.
Who is this for?
Sales teams in small to medium-sized businesses across various industries, particularly those seeking AI-enhanced CRM capabilities