Highrise
PaidSimple contact management and CRM by Basecamp for tracking leads, deals, and follow-ups with email integration and task reminders.
What does this tool do?
Highrise is a lightweight CRM tool built by Basecamp (formerly 37signals) designed for small teams and solopreneurs who need straightforward contact and lead management without enterprise complexity. It provides basic contact database functionality, deal tracking, email integration, and task/reminder management. The tool emphasizes simplicity over feature bloat, making it accessible to non-technical users. However, it's important to note that Highrise stopped accepting new signups in August 2018, meaning it's now a legacy product in maintenance mode. Existing customers can continue using it indefinitely with ongoing support for security and reliability, but prospective users should be aware this is not an actively developed platform receiving new features or major updates.
AI analysis from Feb 23, 2026
Key Features
- Contact database with custom field management and organization
- Email integration for tracking communication history with contacts
- Deal and pipeline tracking for basic sales management
- Task and reminder system for follow-up scheduling
- Company and contact grouping for organizational structure
Use Cases
- 1Small business owners managing a modest client list with basic contact information and follow-up reminders
- 2Freelancers and consultants tracking leads and deal progress without needing complex pipeline management
- 3Sales teams in small companies (under 20 people) who need email-integrated contact tracking
- 4Service-based businesses using task reminders to ensure timely customer follow-ups
- 5Existing Highrise users maintaining their established workflows and contact databases
Pros & Cons
Advantages
- Simple, intuitive interface with minimal learning curve—designed for non-technical users who don't need CRM complexity
- Email integration allows tracking communication history directly within contact records
- Perpetual access guarantee for existing customers, with Basecamp's commitment to long-term maintenance and security
- Affordable alternative to enterprise CRM systems for small teams with basic contact management needs
Limitations
- Closed to new users since August 2018—cannot sign up unless you already have an account, making it inaccessible to new customers
- Legacy product in maintenance mode only, meaning no new features, improvements, or active development
- Limited advanced capabilities compared to modern CRMs like HubSpot, Pipedrive, or Salesforce (no sophisticated automation, reporting, or customization)
- Unclear pricing and feature details since the product is no longer actively marketed; pricing information not readily available on the website
Pricing Details
Pricing details not publicly available. Highrise stopped accepting new signups in August 2018 and is no longer actively marketed. Existing customers can continue using their accounts indefinitely.
Who is this for?
Existing Highrise customers maintaining legacy accounts. Not suitable for new users since signups are closed. Historically targeted solopreneurs, freelancers, and small business owners (1-20 people) who preferred simplicity over advanced CRM features.