Creatio
PaidNo-code CRM for sales and service processes with workflows and automation.
What does this tool do?
Creatio is a sophisticated no-code CRM and workflow platform that integrates AI-native automation and visual design capabilities. Unlike traditional CRM systems, it offers a comprehensive platform for sales, marketing, and service teams to build custom workflows and automate complex business processes without extensive coding knowledge. The platform emphasizes an 'agentic' approach, which means users can create intelligent, self-adapting workflows and applications using natural language and visual designers.
AI analysis from Feb 18, 2026
Key Features
- No-code visual workflow designer
- AI-native process automation
- Multi-department CRM capabilities
- Natural language process creation
- Integrated AI agent building
- Cross-platform workflow deployment
Use Cases
- 1Creating custom sales pipeline management workflows
- 2Automating customer service ticket routing and resolution
- 3Developing marketing campaign tracking and execution systems
- 4Building AI-powered customer interaction agents
- 5Designing cross-departmental operational process automation
Pros & Cons
Advantages
- Truly no-code platform with drag-and-drop interface
- Built-in AI capabilities for workflow and process optimization
- Supports multiple industries with pre-configured templates
- Extensive marketplace for additional integrations and extensions
Limitations
- Likely steep learning curve for non-technical users
- Complex AI features might require specialized training
- Potential performance overhead with extensive custom workflows
Pricing Details
Pricing details not publicly available.
Who is this for?
Mid-to-large enterprises across banking, insurance, manufacturing, and technology sectors; business process managers; digital transformation teams