Zoom
FreemiumVideo conferencing platform for meetings, webinars, and virtual events.
What does this tool do?
Zoom is a comprehensive communication platform that has evolved far beyond simple video conferencing. It now offers an integrated workspace solution that combines video meetings, team chat, cloud phone systems, email, scheduling, collaborative documents, and AI-powered productivity tools. The platform aims to be an all-in-one communication hub for businesses, with recent expansions into AI assistance, workplace collaboration, and customer experience management.
AI analysis from Feb 18, 2026
Key Features
- Video conferencing with multiple participant support
- Team chat and instant messaging
- Cloud-based phone system
- AI Companion for meeting assistance and productivity
- Collaborative document editing
- Virtual whiteboard
- Workflow automation tools
- Meeting room and workspace reservation
Use Cases
- 1Remote team meetings and collaboration
- 2Virtual customer support and contact center operations
- 3Webinars and large-scale online events
- 4Hybrid workplace communication
- 5Online training and educational sessions
Pros & Cons
Advantages
- Comprehensive suite of communication and productivity tools
- Strong AI integration with Zoom AI Companion
- Cross-platform compatibility and easy-to-use interface
Limitations
- Can become expensive for larger teams with multiple feature needs
- Potential privacy concerns with AI features
- Feature complexity might overwhelm small teams
Pricing Details
Pricing details not publicly available on the homepage, but likely offers free basic tier with paid plans for advanced features
Who is this for?
Mid to large-sized businesses, remote teams, educational institutions, and organizations needing comprehensive communication solutions