MyCase
PaidCloud-based legal practice management with case tracking, time and billing, client portal, document management, and payment processing for law firms.
What does this tool do?
MyCase is a cloud-based legal practice management platform specifically designed for law firms to consolidate case management, billing, client communication, and document handling into a single interface. The platform addresses a core pain point for legal practices: fragmented workflows across multiple tools. It offers time tracking with automatic invoice generation tied to multiple billing rates, a client portal for case status updates, integrated SMS messaging with dedicated phone numbers, eSignature capabilities for retainer agreements, and document generation with auto-population of client details. The billing module integrates LawPay for accepting credit/debit/eCheck payments with recurring payment options. Beyond case management, MyCase includes lead management features with customizable intake forms and a CRM pipeline view, allowing firms to track prospects from initial contact through engagement. The platform emphasizes automation—from reminder systems to invoice creation to retainer agreement workflows—which theoretically reduces administrative overhead. Security is highlighted as bank-grade encryption, and the platform supports integrations with external tools.
AI analysis from Feb 23, 2026
Key Features
- Case management with centralized document storage, organization, and access control
- Time tracking with automatic invoice generation, multiple billing rates per client, and billable hour reminders for common tasks
- Client portal for case status updates, invoice viewing, and secure document access
- Integrated billing and payments via LawPay supporting debit, credit, eCheck, recurring payments, and payment plans
- eSignature functionality with automated signing reminders for client documents and retainer agreements
- Built-in SMS messaging with dedicated phone numbers and auto-reminders for client communication
- Customizable online intake forms with auto-population of client details into case documents
- Centralized calendaring combining appointments, meetings, and events with text message reminders for deadlines
Use Cases
- 1Solo and small firm attorneys managing 20-100 cases simultaneously, needing centralized document storage and deadline tracking without complex customization
- 2Immigration law practices requiring USCIS payment compliance and virtual credit card processing through integrated payment solutions
- 3Client-facing practices that need secure portals for document sharing and invoice access, reducing back-and-forth email communications
- 4Firms with inconsistent time tracking discipline, leveraging MyCase reminders and task-based time entry to capture billable hours
- 5Multi-attorney practices implementing standardized intake and retainer processes through automated form workflows and eSignature
- 6Law firms struggling with cash flow, using built-in payment plans and recurring billing features to accelerate collections
Pros & Cons
Advantages
- All-in-one platform eliminates the need to maintain separate tools for case management, billing, payments, and client communication, reducing context switching and integration headaches
- Automated invoice generation from tracked time with support for multiple billing rates per client accelerates the billing cycle and reduces manual invoice creation errors
- Client portal with document sharing and case updates reduces phone calls and email volume while improving transparency and client satisfaction
- Built-in SMS messaging with dedicated phone numbers provides a communication channel within the platform rather than requiring external services like Twilio
- Intake form customization and lead pipeline tracking provide basic CRM functionality tailored to legal practices without requiring a separate CRM platform
Limitations
- Pricing information is completely absent from the website, requiring prospects to request quotes—this lack of transparency makes budget planning difficult and may indicate premium pricing that excludes solo practitioners
- Platform aggressiveness on ROI claims (e.g., '$158,400 annual revenue increase') relies on user-input assumptions that may not reflect actual usage patterns; claims appear exaggerated
- Limited evidence of advanced case management features (workflows, automation rules, conditional logic) compared to enterprise platforms, making it potentially insufficient for complex litigation with multiple parties and intricate deadlines
- No mention of API documentation or advanced integration capabilities, suggesting it may have shallow integrations rather than deep two-way sync with accounting software or practice-specific tools
- The platform's positioning as '#1 Legal Practice & Case Management Software' lacks supporting evidence (market share data, independent reviews), making this claim difficult to verify
Pricing Details
Pricing details not publicly available. The website includes a free trial offer but no pricing tiers, plan features, seat costs, or monthly/annual pricing information are disclosed.
Who is this for?
Solo practitioners and small to mid-sized law firms (2-50 attorneys) seeking a unified practice management platform. Best suited for practices handling high case volume with recurring client intake (immigration, family law, personal injury, bankruptcy), where time tracking accuracy and invoice automation directly impact profitability. Firms prioritizing client communication and transparency over advanced case workflow automation. Practices ready to migrate away from multiple point solutions but not requiring enterprise-grade features.