Missive
FreemiumTeam inbox and chat app that combines email, SMS, and team collaboration.
What does this tool do?
Missive is a comprehensive team collaboration and communication platform that transforms email from an individual tool to a shared workspace. It allows teams to collaborate on emails in real-time, with internal commenting, task assignment, and shared inbox capabilities. The platform goes beyond traditional email by integrating team communication, task management, and workflow automation directly within the email interface, enabling seamless coordination and visibility across team members.
AI analysis from Feb 17, 2026
Key Features
- Shared inbox with internal commenting
- Email-to-task conversion
- Team spaces with dedicated workspaces
- Automated rules and workflows
- Multi-channel communication support
- Advanced tagging and email organization
- Team capacity and workload tracking
Use Cases
- 1Customer support teams managing shared customer communication
- 2Sales teams tracking and responding to client emails collaboratively
- 3Professional services firms coordinating client correspondence
- 4Remote teams needing transparent email communication
- 5Small to medium businesses requiring centralized communication management
Pros & Cons
Advantages
- Real-time internal collaboration within email threads
- Comprehensive task management integrated with emails
- 25+ app integrations to extend functionality
- Customizable automation rules
- Visibility into team workload and email status
Limitations
- Potential learning curve for teams used to traditional email
- May be overwhelming for very small teams or individual users
- Pricing might be prohibitive for budget-conscious organizations
Pricing Details
Pricing details not publicly available on the website. Would require direct contact or demo.
Who is this for?
Professional services firms, customer support teams, sales organizations, and collaborative remote teams with 10-100 employees that require sophisticated email management